FAQs

Why is this better than our current Omnichannel solution?

It was built by the best Franchises for the best Franchises, using real customer data, studying real interactions to produce the real best solution.

We don’t need another Chatbot?

This isn’t a Chatbot. This is a highly trained communication solution that uses more than 10% of the communication tools for customers available. Car Buddy uses 100% of communication possible.

How much will this cost?

We’ve never been beaten on value. Please contact us for pricing.

To see how much you would be saving by using Car Buddy Chat, use our Calculator.

Will this too be replacing my staff?

No, Car Buddy can free up tasks for your staff so that they can focus more on human-related tasks. Retraining and reallocating staff allows them to excel at what they do best and spend more time on showroom floors.

Other than the resource savings, what are the other benefits?

As 90% of Dealer’s processes can now be done online, Car Buddy is fully remote. This saves on premises costs and staff upskilling. Obligation and motivation will be a thing of the past. Car Buddy will increase your on-site conversion rate and enhance the customer experience by being more efficient, personalized, and faster to respond. Customers will have their questions answered immediately without needing to wait for a callback.

Will this work with my current CRM?

Yes! Car Buddy has been created to connect with any Application Programming Interface (API) that exists.

How long will this take to set up?

The minimum time to set up Car Buddy is 1 week, with the maximum time being one month, depending on your requirements and how bespoke you would like it to be.

But don’t worry, you don’t need to spend energy and resources having your developers set this up. Our team of experts will handle this for you as part of your plan.

Who pays the cost of Keyloop/Kerridge integration?

Don’t worry, we have it covered!

If we have a specific offer on a model, can Car Buddy be adapted to mention this to the customer?

Absolutely! Car Buddy will continuously adapt and be trained based on your requirements at that time.

Can Car Buddy look at other areas of the Dealership, HR/Accounts, etc.?

Yes, Car Buddy is a solution that can cover all aspects of your Franchise to help cut costs. It will be tailored to cover all your needs.

What is the difference between this and our current chatbot?

A chatbot solution can only read the data on that specific web page. Car Buddy is an AI model that has been trained on thousands of sales-specific workflows to consistently maximize profitability and customer satisfaction.

Why not book a demo with us so that we can highlight how Car Buddy is better than any chatbot that you are currently using?